Emergency Support Request
This page is for companies who have an immediate need to assess a security issue. The tool works on Windows machines only.
The tool will allow us to view and take actions with you.
How it works
Step 1
Click the “Emergency Button”.
Step 2
It will start a download and a new file will be saved on your pc, typically your Downloads folder.
Step 3
Execute the file by double clicking.
Step 4
A new screen will open asking for your information so we can identify and contact you.
Step 5
A security engineer will attend the emergency request, and will start assessing your issues.
